FAQ

1. What’s included in each art kit?

Every kit comes with:

  • 8x10 canvas
  • Acrylic paints (colors may vary slightly based on availability)
  • 2 brushes
  • Mixing plate
  • Pencil
  • Template + tracing paper
  • Step-by-step printed instructions
  • Disposable apron

(Easel sold separately.)

2. Are the kits safe for kids?

Yes — our acrylic paints are non-toxic and safe for craft use.

However, please note:

✨ Safety Notice

  • Paints are for canvas or paper only — not for body or face painting.
  • Kits include small parts and tools.
  • Adult supervision is required for all children using the kits.
  • Not recommended for children under 3.

Your child can enjoy a creative and fun experience as long as an adult is present to guide them.

3. What ages do you recommend?

Most kits are great for ages 6+ with help, and 10+ independently.

Teens and adults love them too — they’re calming, fun, and perfect for beginners.

4. How long does each project take to complete?

On average, 45 minutes to 1.5 hours, depending on the design and the painter’s pace.

5. Do the kits come with instructions?

Yes — every kit includes printed, step-by-step instructions to guide you through the painting.

The process is simple, relaxing, and beginner-friendly.

6. Can I choose the paint colors?

Each kit comes with a curated color palette based on the artwork.

Colors may vary slightly depending on availability, but the style will always match the design shown.

7. Do you ship outside of Puerto Rico?

At the moment, we ship within Puerto Rico only, including free local delivery in select areas.

If you need special arrangements, or live outside Puerto Rico, please email or write to us at vip@aquaartepr.com or via WhatsApp at 787-362-3643 — we may be able to help.

8. Do you offer bulk orders or corporate kits?

Yes! We offer special pricing for:

  • Corporate team-building
  • Private groups
  • Birthdays
  • Family events
  • Schools and organizations

Minimum 10 participants for group pricing.

Please email or write to us at vip@aquaartepr.com or via WhatsApp at 787-362-3643 for more details.

9. What if my order arrives damaged or missing items?

Please take photos and contact us within 7 days.

We’ll gladly send replacements or store credit.

(All sales are final except for damaged/wrong/missing items.)

10. My colors look different from the photo — is this normal?

Yes — all kits are hand-prepared, so slight variations in paint shades or templates are normal.

Your final painting will still follow the design and look beautiful.

11. Do you offer workshops or events?

Yes! Aqua Arte offers:

  • Team-building experiences
  • Private paint parties
  • Family activities
  • Retreats and special events

From December 1st to December 20, 2025 we have an offer at $25 per person for all activities, minimum 10 people. 

Full payment must be received to reserve date and package can be used until February 28, 2026.

12. Can I buy an easel?

Yes — easels are available as an add-on for $5.00 while supplies last.

13. How do I contact you?

You can email us anytime at:

📧 vip@aquaartepr.com or vía WhatsApp at 787-362-3643. 

We’re proudly based in Puerto Rico, Atlantic Standard Time (AST).

Because of our island timezone, responses may come in earlier or later than your local time, but we answer every message with care within 24 hours.